CandlestashThe fastest way to reach us is by email — we read every message and usually reply within 1–2 business days.
Frequently asked questions
Who's behind Candlestash?
Candlestash was built by one developer for his wonderful Wife, who had spent years asking him for an easy way to keep track of her ever-growing BBW candle collection. After years of stop and start he finally made it — and what began as a side project for her and her friends grew into the app you're using today. It's made with love, for fellow candle people.
How do I add a candle?
Tap Scan and point your camera at the product barcode — Candlestash fills in the scent, notes, and size automatically. No barcode? You can add any candle manually or enter the barcode by hand.
Is my collection private?
Yes. Your collection is private by default and visible only to you. Contributing a photo to the shared community catalog is entirely opt-in, and you can decline it at any time without affecting your own library.
How do I move to a new phone or back up my collection?
Sign in with the same Apple or Google account and your collection syncs automatically. You can also export your entire collection to a CSV file anytime from the app — your data is always yours.
How do I delete my account and data?
You can delete your account and all associated data from within the app (in your profile settings), or email us at support@candlestash.app and we'll take care of it.
The scanner didn't recognize my candle. What now?
New and limited-edition candles aren't always in the barcode databases yet. Just add it manually — it takes a few seconds, and if you opt in to sharing, your entry helps the next collector find it too.
How much does Candlestash cost?
Candlestash is completely free — no cost, no in-app purchases, and no ads.
Still stuck?
Email support@candlestash.app with your question — and if it's about something going wrong, let us know your device model and iOS version so we can help faster.